Since 1929, Usocore has supplied high-grade petrochemical and biochemical products, including microcristalline waxes, white oils, coolants and petrolatums, to some of the most demanding industries in the world: aerospace, pharmaceuticals, cosmetics, automotive, packaging. From their headquarters in Wijnegem, Antwerp, with branches across Benelux, France and North Africa, Usocore has built a reputation on precision, quality and a deep understanding of their clients' core processes.
A company that has operated for nearly a century does not survive by standing still. Usocore has always invested in staying current, including their ERP. Together with Deltanexx, Usocore moved to Microsoft Dynamics 365 Business Central SaaS. Not another upgrade. The last one.
Usocore is not a company that lets its systems age without attention. Over the years, they had made the investment to upgrade, each time stepping forward to a more capable, more modern platform. But every on-premise ERP has the same fundamental flaw: it ages.
A system that is cutting-edge at implementation starts accumulating technical debt the moment it is installed. Versions stop being supported. Integrations require patching. Workarounds multiply. And eventually, the cycle repeats: another project, another budget, another disruption to the business, just to get back to current.
Running on Microsoft Dynamics NAV 2016, Usocore faced that moment again. The question was not whether to move. It was whether to move to something that would eventually face the same fate, or to finally step off that treadmill entirely. The answer was Business Central SaaS.
Usocore chose Deltanexx as their Business Central partner. A Belgian Microsoft partner with deep expertise in distribution and specialty product companies, with a reputation for understanding the business before touching the software.
For a company with the operational complexity of Usocore, with specialist product management, multi-country operations, ISO-certified quality processes, and a client base that expects nothing less than precision, a generic ERP rollout was never an option. Usocore needed a team that would take the time to understand their business first, and build a solution around it.
The Deltanexx approach was consistent with every engagement: experts throughout, from analysis to go-live. No handoffs. No surprises. The same people who designed the solution were there on the day it went live.
NAV 2016 to Business Central SaaS: a clean migration. All historical data, customer records, product catalogues, financial history and operational configurations were migrated with full integrity. Usocore moved forward without losing the operational memory of the business.
Specialty product and distribution management: Usocore's product range spans highly specialised petrochemical and biochemical references, each with its own technical specifications, market applications, and quality requirements. Business Central was configured to handle the full complexity of Usocore's catalogue.
Multi-country operations: Business Central was configured to reflect Usocore's cross-border structure, with correct VAT handling, intercompany flows, and currency management across all operating entities.
Financial management and reporting: Usocore's finance team now works in a fully cloud-native environment. Month-end close, customer and supplier ledgers, cost management, and financial reporting all handled in Business Central with live data and automatic updates.
This is the feature that changes everything. Business Central SaaS is updated by Microsoft automatically: new capabilities, security patches, compliance updates, delivered continuously, without project budgets, without migration planning, without downtime.
For Usocore, this is the end of a cycle that has defined their relationship with their ERP for decades. They are not on a version. They are on a platform.
Usocore now operates on a Business Central environment that is modern today, and will still be modern tomorrow. All entities run on a single, connected platform. Products are managed with the precision their markets demand. Finance is live. Supply chains are visible. And the system updates itself.
For a company that has been upgrading its ERP for decades, that is not a small thing. It is the end of an era, and the beginning of something that does not have an expiry date.
Usocore's journey with Deltanexx is proof that the right partner and the right platform make all the difference. A company built to last, now running on a system built the same way: always current, always supported, always evolving with the business.
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